Description
Step-by-step Guide: Install plugin from WordPress directory and activate it. Under Zendesk Chat section, click on Account Setup to link up your Zendesk Chat account. Customize the chat widget to your preference. Finally, make full use of our intuitive Dashboard to manage your chat widget. With Skyvia you can integrate Zendesk with WordPress in a number of ways. If you need to load data in one direction, from Zendesk to WordPress or vice versa, you can use Skyvia import. For loading data in both directions, Skyvia offers powerful data synchronization.
Gravity Forms Zendesk Add-on automatically sends form submissions to Zendesk when someone submits a form. You can create a ticket or Contact in Zendesk. Learn more at crmperks.com
Description Zendesk Support for WordPress allows you to bring your helpdesk, powered by Zendesk, into your blog or site. Here’s an overview of all the features: Single sign on with Zendesk’s Remote Authentication.
Zendesk Gravity Forms Setup
Zendesk Wordpress Contact Form
The Zendesk WordPress support ticket system plugin integrates a help desk into the WordPress workflow. Go to Forms - Settings - Zendesk then add new account. Go to Forms - select any form - Settings - Zendesk then create new feed. Map required Zendesk fields to Gravity Forms form fields. Send your test entry to Zendesk.
- Go to Forms -> Settings -> Zendesk then add new account.
- Go to Forms -> select any form -> Settings -> Zendesk then create new feed.
- Map required Zendesk fields to Gravity Forms form fields.
- Send your test entry to Zendesk.
- Go to Forms -> select any form -> Settings -> Zendesk Logs and verify previously sent entries.
Connect zendesk account
Connect any gravity forms to Zendesk account by simply entering API key. Additionally, you can connect multiple zendesk accounts.
Mapping Zendesk fields
Simply select any Zendesk object(Contact, Ticket etc) then map gravity forms form fields to Zendesk object fields.
Manually send entries to Zendesk
Automatically Send gravity forms entries to Zendesk when user submits form. Also , you can manually send gravity forms submissions to Zendesk.
Filter Zendesk Gravity Forms entries
Either send all gravity forms entries to Zendesk or filter entries sent to Zendesk based on user input. For example , only send that entry to Zendesk which contains work email address.
Zendesk Gravity Forms logs
View a detailed log of each gravity forms entry whether sent or not sent to Zendesk and easily resend gravity forms entry to Zendesk.
Send Data As Zendesk Ticket Notes
if a contact form has fields which can not be mapped to any Zendesk Ticket fields, So you can send such fields as Zendesk Ticket note.
Zendesk Error Reporting
If there is an error while sending an entry to Zendesk, an email containing the error details will be sent to the specified email address.
Create Or Update Contact in Zendesk
If a Ticket already exists in Zendesk, update it/add new reply otherwise create a new Ticket in Zendesk.
Premium Version Features.
Following features are available in premium version Gravity Forms Zendesk Pro.
- Custom fields particularly Phone Number fields fields.
- Assign Tickets to Agents.
- Zendesk Ticket Attachments.
- Set Ticket Priority and Ticket Type.
- when a user submit a form, you can save gclid, utm parameters and Geo location.
- Lookup lead’s email and phone number using email or phone number lookup services when user submits a contact form.
- 20+ premium addons
Need Zendesk Plugin for Woocommerce ?
We have Zendesk add-on for Woocommerce. Woocommerce Zendesk
Want to send Gravity Forms data to a different crms
We have Premium Gravity Forms add-ons for 20+ CRMs.View All CRM Extensions
FAQ
Need free Support?
Our team provides free support at https://www.crmperks.com/contact-us/.
zendesk gravity forms
You can easily connect Gravity forms and Zendesk with this free plugin. When anyone submits a form, you can create a ticket in Zendesk.
* Connect Zendesk account to Gravity forms.
* Create a feed then map Zendesk fields to form fields.
* Send Gravity forms entry to Zendesk.
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Description
Contact Form 7 Zendesk Plugin sends form submissions from Contact Form 7, CRM Perks Forms and many other popular contact form plugins to zendesk when anyone submits a contact form. Learn more at crmperks.com
How to Setup
- Go to “Zendesk Accounts” tab then add new account.
- Go to “Zendesk Feeds” tab then create new feed.
- Map required Zendesk fields to contact form fields.
- Send your test entry to Zendesk.
- Go to “Zendesk Logs” tab and verify, if entry was sent to Zendesk.
Wordpress Free Widgets
Connect Zendesk account
Connect any contact form 7 to zendesk account by simply entering zendesk API key. Additionally , you can connect multiple zendesk accounts.
Map Zendesk ticket fields
Map any contact form 7 form fields to zendsk ticket fields. Also you can map unlimited Zendesk ticket fields.
Filter contact form 7 submissions
Filter contact form 7 submissions sent to zendesk based on user input. For example , sending only those entries to zendesk which contain work email address.
Manually send to Zendesk
Send contact form 7 submissions to zendesk when someone submits a form. Later you can manually send contact form submissions to zendesk.
Zendesk logs
View a detailed log of each contact form 7 submission whether sent or not sent to Zendesk and easily resend contact form 7 submission to Zendesk.
Send Data As Zendesk ticket Notes
Send one to many contact form 7 fields as zendesk ticket notes.
Zendesk Ticket Status and Priority
Set zendesk ticket status and priority when posting contact form 7 submission to zendesk.
Why we built this plugin
Contact Form 7 and some other popular contact forms are good but you can not send contact form submissions to any crm including zendesk. You can send to any contact form(contact form 7) submissions to zendesk with this free plugin.
Premium Version Features.
Zendesk Wordpress Chat Plugin
Following features are available in pro version only. Contact Form Zendesk Pro.
- Zendesk tickets tags.
- Zendesk Custom field.
- Zendesk Phone Number field.
- Assign tickets to any user.
- Zendesk tickets attachments.
- Google Analytics Parameters and Geolocation of a visitor who submitted the form.
- Lookup lead’s email and phone number using email and phone lookup apis.
- 20+ premium addons
Want to send data to crm
We have Premium Extensions for 20+ CRMs.View All CRM Extensions
FAQ
Where can I get support?
Our team provides free support at https://www.crmperks.com/contact-us/.
Zendesk custom ticket form
You can easily create zendesk custom ticket form with this contact form 7 zendesk plugin. You can create beautifull contact forms with contact form or CRM Perks Forms then You can map contact form fields to zendesk ticket fields.
Zendesk multiple ticket forms
You can create multiple contact forms with CRM Perks Forms then map form fields to zendesk ticket fields. when anyone will submit a form , a new ticket will be created in zendesk.
Multiple ticket forms zendesk
Of Course, you can map multiple ticket forms to zendesk and set up rules for each ticket form.
zendesk contact form
You can create a new ticket in zendesk when anyone submits a contact form on your site. Additionally you can add reply to previously existing tickets in zendesk.
zendesk wordpress contact form
zendesk native widget for wordpress is good but sometimes want to send data from your existing contact form to zendesk. You can do this easily with this Conatact Form Zendesk plugin.
zendesk contact us form
You can easily add contacts in zendesk when someone submits a contact us form on your wordpress site.
zendesk create ticket form
You can create a new ticket your zendesk account when anyone submits a ticket form on your wordpress site.
zendesk custom forms
Zendesk has a form widget but sometimes you want to add a custom form on web page, you can do this easily with contact form zendesk plugin.
zendesk form integration
Wordpress Support
You can create beautifull forms with CRM Perks Forms then map form fields to zendesk ticket or user fields. When anyone submits a form , this data will be sent to zendesk.
zendesk custom html form
Sometimes zendesk native web form widget does not fit your need, so you can use any popular form builder then map form fields to zendesk fields.
Wordpress Ticket System
zendesk support form / zendesk web form
You can easily create a new zendesk ticket when any submits a form on your wordpress site. This plugin supports all popular form plugins like contact form 7, CRM Perks Forms etc.
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